Emotional Intelligence
Post date: Nov 25, 2010 1:55:49 PM
Emotional intelligence (EI) is the area of cognitive ability involving traits and social skills that facilitate interpersonal behavior. Intelligence can be broadly defined as the capacity for goal-oriented adaptive behavior; emotional intelligence focuses on the aspects of intelligence that govern self-knowledge and social adaptation.
For more information, see http://searchcio.techtarget.com/definition/emotional-intelligence.